Proper control of guard tour, i.e. work performed by physical security staff, is crucial from the point of view of the quality of the security service and the level of security. At the Safestar alarm monitoring station an excellent guard control system is available, which allows automatic control of the security staff, as well as - most importantly - proper reporting and warning of irregularities.
In order to achieve the best results, it is necessary to automate the control process in such a way that the guard control system can automatically analyze whether the bypass of the controlled area is carried out properly.
Guard round control in Safestar offers a wide range of effective supervision possibilities and enables automatic generation of reports and alerts. The basis of the operation is to equip the security guard with a device or application to control the rounds. Safestar cooperates with well-known on the market devices for guarding rounds based on checkpoints RFID and location GPS.
Mobile security guard control
A free application is a very good solution to control celebrations SafestarPatrol using contactless technology NFC. It can be installed on a smartphone owned by a security guard. In this way, we will save money and limit the number of devices that are equipped with a security guard. Additionally, the application has a number of other functionalities that are extremely useful in providing physical protection services. You can also use the application for free as part of free access SafestarFree.
Effective tour of the controlled area
Control of the security staff will be more effective if the following activities are performed on the site before configuring it:
- conducting a threat analysis at the site and identifying sensitive points;
- asking the client about places that he thinks should be controlled;
- planning appropriate tour routes;
- deploying checkpoints in safe places;
- measuring the transition time between points.
After performing the "in the field" activities on the site, you can go to the configuration of the celebration in security management system. In Safestar, thanks to cloud technology and access via a web browser, the configuration of the celebrations can be done and immediately checked during your stay at the protected facility.
Below we present a short instructional video on how to configure the Safestar celebration system.
After configuring the celebration, you need to prepare the system for generating reports and alerts. You will learn how to do it later in the article.
Configuration of event reports
Customers of security services are increasingly asking for reports on their services, which show how security guards perform the celebration. Such ready reports are available
in Safestar. They can be properly configured for your needs, so you can prove the correctness of the rounds and avoid possible penalties.
There are many types of reports available in Safestar, of which two are most commonly used for guard services:
- point readings report;
- object history.
These reports can be generated on demand or set the period of time that they are to be created and sent automatically to designated persons to the e-mail address.
Configure sms and email alerts
Alerts are a quick way to immediately alert you to irregularities that may occur during a celebration. This gives you the opportunity to react quickly in the event of a failure to perform rounds or other events, including real criminal events.
Thanks to properly defined alerts, Safestar will quickly and directly alert a supervisor or intervention patrol about the need to verify the situation at a protected facility.
Below is the material about alert configuration: